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Module 4: Checkpoint 16—Content blocks

Conformance: Mandatory

Requirements

Benefits of conformance

  • Reduced cognitive load.

Risks of non-conformance

  • Reduced data quality and reliability.
  • Increased data error rates.

Implementation advice

More information

Content of different types must be clearly separated. For example, instructional information about a user process must be separated from the user process.

Correct implementation: Different types of content are clearly separate: Input error summary, form title, instructions, form fields (contact details, tax details and delivery details) and actions are visually separate and distinct.

Correct implementation: Different types of content are clearly separate: Input error summary, form title, instructions, form fields (contact details, tax details and delivery details) and actions are visually separate and distinct.