Contact and support
QSS usually generates monthly establishment reports for managers in your agency. Contact your HR team if you need to access these.
If you require additional reports, email firstname.lastname@example.org.
Changes to positions and organisational units may take up to 2 weeks to be displayed in My.Appointment. If you need help submitting an appointment where the information in My.Appointment does not match your current establishment, contact us.
If you require 10 or more establishment changes, you can attach an Excel spreadsheet to your Position create/change form. Provide the effective date and approval details in your Position create/change form, and list the position and/or organisational unit details in the Excel spreadsheet.
If there are multiple changes to positions or your request exceeds 50 positions, please contact the QSS Establishment team to obtain the template for Bulk Establishment Changes and to negotiate processing time frames.
Your establishment is a record of the structural hierarchy of your agency together with employee/placement information including:
- the correct names of all business areas and their locations
- all the positions approved for each unit, including their number, title, classification, type, who they report to and cost centres
- each employee’s substantive/current position, their name, employee number, classification and actual pay point
- historical changes such as the creation of new positions, when titles are changed and when jobs are re-evaluated.
QSS is responsible for the maintenance of your human resource information system. Our establishment team maintains, creates, and abolishes all positions. We also coordinate and process creating organisational structures, restructure activities, and actioning machinery-of-government changes (MOGs).
Generally, there is a 5 working day turnaround for establishment changes, but your agency’s service agreement dictates this. We will negotiate timeframes for bulk request processing.
Contact your finance area for a list of cost centres, and the profit centre and company code associated with each.
Your establishment is recorded in your agency’s HR information system and flows onto your payroll records.
This is at your agency’s discretion. Check your HR Delegations Manual or contact your HR team for advice.
It’s important your department has a record of how it is structured and the numbers of all the people who work there. This information is regularly reported to government and substantiates your service delivery funding.
Managers also need an accurate establishment record to help them manage their budget and ensure they don’t exceed their number of approved staff.