Business continuity and disaster management

All managers are responsible for the development and maintenance of business continuity plans to deliver critical work during disruptions.

Managers must:

  • develop business impact analysis documents, business continuity plans and supporting documents
  • understand stakeholder expectations and requirements in relation to critical business deliverables
  • communicate and educate across their business area about business continuity plans and supporting processes.

Redirecting resources

During disaster events, government resources are redirected to the response and recovery activities. This may mean redirecting business priorities or redeploying staff to specific activities.

The Queensland disaster management arrangements ensure that planning, services, information and resources are effectively coordinated.

Reserve pools

Each agency has obligations to provide resources to whole-of-government reserve pools. These obligations are specified under Directive 10/14 critical incident response and recovery.

Employees may nominate for a reserve pool but a manager must endorse this. As a manager, if you support this nomination:

  • you are agreeing to the automatic release of the employee from normal duties
  • you recognise that lead agencies are not required to negotiate for the release of reservists as this is implied in the approval process (under the relevant directive)
  • you are aware it could result in the absence of your employee/s from their usual role for a number of weeks.

Some business areas and functions are exempt from the reserve pool process. Those that are not exempt need to justify rejecting an employee’s nomination.