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Booking, paying and cancelling—conference rooms

Our venues operate between 8am and 5pm. For half day bookings, rooms are available from 8am to 12 noon or 1pm to 5pm. Some rooms can be used outside of regular hours—by special request—for an extra fee.

Booking

Once you have confirmed dates, times and numbers for your function, contact us to make a booking:

When booking, please confirm the room layout you would prefer. We will email you a booking slip to fill out.

Paying

The invoice will be emailed to you in the week of the event.

Payment type

Payment details

Credit card

Via secure payment gateway

Electronic funds transfer

Bank: Commonwealth Bank

BSB: 064 013

Account number: 1000 1399

Account name: Department of Public Works Finance Directorate Account

Reference number: (your invoice number)

Cheque

Cheques are to be made out to: Department of Housing and Public Works

Reference number: (your invoice number)

Cancelling a booking

You can cancel your booking up to 6 business days before the booked date with no charge.

However, if you cancel 5 or less business days before the function, you will still be charged the full room hire rate.

If you need to cancel, you must do it in writing. Please email venues@hpw.qld.gov.au—stating the booking number, date and location—during office hours (9am–5pm).