2018-19 conduct and performance data

Work performance matters

 

2014–15

2015–16

2016–17

2017–18

2018–19

Total number of work performance matters reported

3193

2705

2866

3469

3978

Category 2

1979
(62%)

1526
(56%)

1663
(58%)

2112
(61%)

2235
(56%)

Category 3(a)

973
(30%)

986
(37%)

1043
(36%)

1181
(34%)

1473
(37%)

Category 3(b)

241
(8%)

193
(7%)

160
(6%)

176
(5%)

270
(7%)

As a proportion of the public sector profile, work performance matters in 2018–19 represented 1.9 per cent of the Queensland public sector (full-time equivalent, based on Minimum Obligatory Human Resource Information). It has ranged between 1.4 and 1.7 per cent over the past four years.

In 2018–19, less than 0.1 per cent of the workforce was reported for the most serious breach of conduct expectations, which is no change from 2017–18. This is a small number of employees relative to the total public sector workforce and overwhelmingly demonstrates that the majority of public servants are meeting or exceeding standards expected of them.

Outcomes

The most common outcomes of reported matters in 2018–19 was ‘no further action’ (43 per cent) followed by management actions (41 per cent). The most common outcome in 2017–18 were management actions (43 per cent) followed by ‘no further action’ (37 per cent).

In 2018–19, 16 per cent of matters had a formal disciplinary process applied. This was a drop from 20 per cent in 2017-18. Discipline process outcomes included a reprimand, increment reduction, classification reduction, monetary penalty, transfer or termination of employment.

Benchmarks

A total of 51 per cent of all reported work performance matters in 2018–19 were finalised within the benchmark of the Conduct and Performance Excellence (CaPE) Case Categorisation framework (up from 50 per cent in 2017-18, and down from 63 per cent in 2016–17, 71 per cent in 2015-16 and 58 per cent in 2014–15). The target is 75 per cent and timeliness of management action will continue to be a focus in 2019-20.

2018-19 Reports

Departments

Public service offices

Declared public service offices