Work performance matters
| 2014–15 | 2015–16 | 2016–17 | 2017–18 | |
|---|---|---|---|---|
| Total number of work performance matters reported | 3193 | 2705 | 2866 | 3469 |
| Category 2 | 1979 (62%) |
1526 (56%) |
1663 (58%) |
2112 (61%) |
| Category 3(a) | 973 (30%) |
986 (37%) |
1043 (36%) |
1181 (34%) |
| Category 3(b) | 241 (8%) |
193 (7%) |
160 (6%) |
176 (5%) |
As a proportion of the public sector profile, work performance matters in 2017–18 represented 1.7 per cent of the Queensland public sector (full-time equivalent, based on Minimum Obligatory Human Resource Information). This is consistent with the experience over the previous three years, which has ranged between 1.4 and 1.7 per cent.
In 2017–18, less than 0.1 per cent of the workforce was reported for the most serious breach of conduct expectations, which is no change from 2016–17. This is a small number of employees relative to the total public sector workforce and overwhelmingly demonstrates that the majority of public servants are meeting or exceeding standards expected of them.
Outcomes
The most common outcomes of reported matters in 2017–18 were management actions (43 per cent). This was also the most common outcome in 2016–17 (50 per cent).
In 2017–18, 20 per cent of matters had a formal disciplinary process applied. This was a drop from 27 per cent in 2016-17. Discipline process outcomes included a reprimand, increment reduction, classification reduction, monetary penalty, transfer or termination of employment.
Benchmarks
A total of 50 per cent of all reported work performance matters in 2017–18 were finalised within the benchmark of the Conduct and Performance Excellence (CaPE) Case Categorisation framework (down from 63 per cent in 2016–17, 71 per cent in 2015-16 and 58 per cent in 2014–15). The target is 75 per cent and timeliness of management action will continue to be a focus in 2018.
2017-18 Reports
Departments
- Department of Aboriginal and Torres Strait Islander Partnerships
- Department of Agriculture and Fisheries
- Department of Child Safety, Youth and Women
- Department of Communities, Child Safety and Disability Services
- Department of Communities, Disability Services and Seniors
- Department of Education
- Department of Education and Training
- Department of Employment, Small Business and Training
- Department of Energy and Water Supply
- Department of Environment and Heritage Protection
- Department of Environment and Science
- Department of Health
- Department of Housing and Public Works
- Department of Infrastructure, Local Government and Planning
- Department of Innovation, Tourism Industry Development and the Commonwealth Games
- Department of Justice and Attorney-General
- Department of Local Government, Racing and Multicultural Affairs
- Department of National Parks, Sport and Racing
- Department of Natural Resources and Mines
- Department of Natural Resources, Mines and Energy
- Department of Science, Information Technology and Innovation
- Department of State Development
- Department of State Development, Manufacturing, Infrastructure and Planning
- Department of the Premier and Cabinet
- Department of Tourism, Major Events, Small Business and the Commonwealth Games
- Department of Transport and Main Roads
- Queensland Corrective Services
- Queensland Police Service
- Queensland Treasury
Public service offices
- Anti-Discrimination Commission Queensland
- Electoral Commission Queensland
- Family Responsibilities Commission
- Gold Coast Waterways Authority
- Industrial Registry
- Mental Health Review Tribunal
- Office of the Energy and Water Ombudsman
- Office of the Health Ombudsman
- Office of the Information Commissioner
- Office of the Prostitution Licensing Authority
- Office of the Public Guardian
- Office of the Public Trustee
- Office of the Queensland College of Teachers
- Office of the Queensland Parliamentary Counsel
- Public Safety Business Agency
- Public Service Commission
- QLeave (Portable Long Service Leave Authority)
- Queensland Audit Office
- Queensland Curriculum and Assessment Authority
- Queensland Family and Child Commission
- Queensland Mental Health Commission
- Queensland Racing Integrity Commission
- Queensland Reconstruction Authority
Declared public service offices
- Cairns and Hinterland Hospital and Health Service
- Central Queensland Hospital and Health Service
- Central West Hospital and Health Service
- Children's Health Queensland Hospital and Health Service
- Gold Coast Hospital and Health Service
- Legal Aid Queensland
- Mackay Hospital and Health Service
- Metropolitan North Hospital and Health Service
- Metropolitan South Hospital and Health Service
- North West Hospital and Health Service
- Queensland Agricultural Training Colleges
- Queensland Ambulance Service
- Queensland Building and Construction Commission
- Queensland Fire and Emergency Services
- Queensland Mental Health Commission
- Residential Tenancies Authority
- South West Hospital and Health Service
- Sunshine Coast Hospital and Health Service
- Torres and Cape Hospital and Health Service
- Townsville Hospital and Health Service
- West Moreton Hospital and Health Service
- Wide Bay Hospital and Health Service
